vehicle: Range Rover
date: 19/01/2012
comments-home: Thank you for making the purchase of my new vehicle so easy, it was a pleasure dealing with you al

vehicle: BMW
date: 26/1/2012
comments-home: We can not recommend Lighthouse enough,This is the 4th car we have purchased from Lighthouse,Good honest family buisness

vehicle: Audi A3
date: jan 24th 2012
comments-home: It was an absolute pleasure to deal with the chaps at Lighthouse Car Centre when purchasing my car. At no time time did I feel pressured into buying and nothing was too much trouble for your salesmen. I would happily recommend Lighthouse to anyone looking to buy a quality pre-owned car. I will pop in when it's time to buy my next car. Well done guys, keep up the good work.

vehicle: Jaguar X Type
date: 17/01/2012
comments-home: You were very knowledgeable, helpful and provided a very friendly service. Would deal with you again and recommend you anyone looking for a good quality car.

vehicle: Citreon C4
date: 20.1.0212
comments-home: Just like to say, Thank you for the professtional, honest service that you gave to me. I am very happy with the vehicle and for anyone looking to buy a car I would recommend Lighthouse Car Centre. Thank you Fred, John and the rest of the team.

Message Bodyvehicle: Honda Accord Estate
date: 16/01/2012
comments-home: Excellent car, excellent service. I was particularly impressed with the professional approach to customer's care, the thoroughness of the service, and the attention to details. I thoroughly recommend it.

vehicle: Corsa
date: 13/01/2012
comments-home: Wasn't sure at first as this was the first time I had to buy a car on my own, but they explained what I had to do with the paper work,I did put the car through a check with another garage just to put my mind at rest and it flew through with no problem. I would use this car center again. They put me at ease they weren't pushy in sales and they were good with there advice. Spot on and many thanks.

Bodyvehicle: Honda CRV
date: 21 December 2010
comments-home: I was very impressed with the professional and friendly service I received and will definitely recommend you to anyone buying a car. Thanks for making buying a car such an enjoyable experience

vehicle: Ford Mondeo
date: 17/12/11
comments-home: Very friendly and professional. I dealt with Steve when buying who was great. I did have a small problem with the car after a few weeks but this was sorted out by John at Lighthouse with my local garage with no hassle whatsoever - All in all a very good experience and I would definitely recommend.

Bodyvehicle: VW Passat
date: 5/01/12
comments-home: Very friendly and professional Team who helped us extremely in the purchase of our new car.Was recommended by family to check out lighthouse for cars to buy . we are very satisfied and would recommend this car centre to anyone. Scott was friendly and efficient and arranged everything in two days very impressed will use again. Thank you Scott and the lighthouse team.

vehicle: Volvo C30
date: 23/12/2011
comments-home: As I was so confident in this company after reading the reviews and speaking to Steve that I purchased the Volvo C30 without even seeing it and I was happy to do so. Even though it was Christmas Eve they went out of their way to deliver the car to me for Xmas day which was a 44 mile round trip. How good is that at a busy time. This made my day and wow what a Xmas present. The car is perfect and the friendly & excellent service was second to none. Thank you Lighthouse Car Centre.

VW Golf... Excellent service and aftercare from all staff. Always happy to help. Will definitely return when looking for a new vehicle and most definitely recommend this company. 10 out of 10. Top boys!

vehicle: Mercedes 220c class
date: 25/11/2011
This is the third car i have bought from lighthouse, that is testimony to the integrity and professionalism of the co,all the staff are friendly and helpful and go out of there way to provide a good service, Highly recomended..

vehicle: Volkswagon Golf
date: September 2011
Really excellent after sales service, had to claim under the warranty and Lighthouse arranged for car to be fixed and payment was made by them direct without any issue. Scott was very helpful throughout.

Nissan X Trail
date: 18/11/11
We are delighted with our experience of your company. Friendly staff, very efficient everything arranged in a week - all very satisfactory. We would certainly consider using your company again.

date: 4.11.11
comments-home: My recent dealings with your company in purchasing a Freelander proved to to be a plesant and stressfree experience. I dealt with friendly, helpful and professional people and in particular Scott who was most helpful in dealing with all transaction documentation on PX and sale. I am very pleased with my purchase and will not hesitate to highly recommend your company and indeed to deal with you again. Sincere thanks

4 november2011.
Scott was excellent.
thanksexcellent thanks Scott for all your help with finding my new car, excellent service, all cars in stunning condition, will be back for my next car :-) and will recommend too everyone cheers guys.

vehicle: Mitsubishi
date: 27/10/2011
I found all the people involved there very helpfull& friendly couldn't have asked for better. still think there should have been a 1 after the £ sign looks new feels new will recomend 2 every 1 thanks a lot guy's

GREAT CARS..FRIENDLY BUNCH OF GUYS.BIT SLOW WITH THE TEA AND ROLLS !!

After extensively looking for a Nissan 350Z and visiting numerous and unhelpful garages it was a breath of fresh air to finally find a friendly helpful and honest dealer and I highly recommend them.

I have recently purchased a car from Lighthouse Car Centre and found the entire process painless, they have a fantastic selection of cars at various prices and there is off road customer parking.

The staff are friendly and very helpful, they gave a good px rate on my car and the new car, a Ford C Max that I had purchased was ready to collect within 24 hours with new service and mot.

My only negative comment is Scott's coffee !

So nice to find a car dealer that gives you time and space, doesn't pressure you at all and makes buying a used car a pleasurable experience.
Would recommend that you start and stop here if you are looking for a top quality used car - wide range of vehicles and all in fantastic condition.

DEAR STEVE
I WOULD LIKE TO THANK YOU SO MUCH FOR MAKING BUYING A CAR SUCH A FUN AND PLEASURABLE EXPERIENCE. I MUST ADMIT IT HAS NEVER BEEN SUCH AN ENJOYABLE EXERCISE BEFORE!.
EVERYONE WAS SO FRIENDLY AND HELPFUL, BEST WISHES TO YOU ALL AND THANKS AGAIN.

PAM

VW Golf GTI Turbo
date: 13TH April 2010
comments-home: Excellent service from the staff and a cracking car at a great price as well. Am really pleased with the car i have purchased from them and as and when my wife requires a newer car i will go to them first. If anyone i know is looking for a good reliable service from a car dealer then i know who's details i am going to be giving out..

Look forward to doing further business with yourselves in the future.

Kind Regards.

Approximately three months ago i was looking for a second hand car and was recommended to your buisness.The sales advisor john who attended to me,to make my final decision was genuinely helpful.I made my purchase and was very happy with the price and product.
Last week i broke down.I had no cash on me at the time and tried getting family and friends to help /however at 3.00pm in the afternoon all were working or busy.I knew my lighthouse warranty had expired but i took a chance and rang the lighthouse car centre.
They were absolute STARS.sercvice beyond the call of duty.In the car industry....unheard of!!!!!.They came out to me,some 10 miles away,brought a new battery,fitted it and left my car working,all for the cost of a new battery.No charge for time or anything else.Finally a car dealer with customer services skills.They have restored my faith in mankind.A good honest bunch of people.So sincerely and genuine THANK YOU.

Lighthouse Car Centre,

Just a quick e-mail to say thank you to all the staff of the lighthouse car centre, Our Seat Toledo is now proving to be a great purchase.
Your customer care is by far the best we have ever experienced and has given great confidence in recommending you to friends and family. Also a very big thank you for making sure Sue and the kids were never without transport when we did have the problem with the Seat.

Thanks again and look forward to dealing you on our next purchase.

Regards


Dave & Sue Cooper

I hugely enjoyed buying my car. The advice was expert and spot-on, people were professional and personable; there was absolutely no pressure and the price was excellent. Furthermore, I had been warned by other people that I'd need to fuel the car straight away, but the tank was half full. Lighthouse has a customer for life and I have already recommended to a friend who is looking to buy. This is an exceptional car dealer.

You provided an efficient, professional service; always the mark of a Company with integrity.

Many thanks for your help, it has been a pleasure dealing with you.

Hi There...

I just wanted to take some time to finally write in and "Thank You" all for helping me find a new safe little car...

Buying a car as a single woman is daunting and scary to say the least when you don't know ANYTHING about what a 'good' car is and you don't have anyone to back you up, and reassure you, yet everyone seems brave enough to 'tell' you what you shouldn't do, where you shouldn't go to buy cars, what you shouldn't get etc etc...

Scott Redfern was completely impartial, honest, fair and practical in his advice about all the cars I looked at and took my budget into Consideration to help me find the best, safest possible option.

I'd bought my previous car from Lighthouse Cars which I never had any problem with EVER!! Lovely car, and now have come back to you again to buy my latest car because you make it all so easy and friendly!

On both occasions I have dealt primarily with Scott Redfern, who had the absolutely painful task of re-assuring me, helping me, and answering all my 'blonde' questions... - no easy task!

I would just like to thank you all and wouldn't hesitate to recommend you to anyone!

I've absolutely no doubt I will be back to deal with you again one-day!

Either for myself or bringing you business through my friends...

Yours Sincerely

Dear, Lighthouse Car Centre
This is just a quick email to express how pleased I am with my purchase of my car and the friendly and efficient service my dad and I received from your company. I bought a black golf from your centre (4/4/09), the car drives really well and is in great condition.

Thank you again the service you provided, I will definitely be recommending your company in the future.
Yours Sincerely Simone Mills

Thank you for your help in helping my choose my daughters first car, she was delighted with it and thank you for keeping it until her birthday. It arrived spotlessly clean and filled with balloons.

A very professional and friendly service from a team that seem to go that extra mile for the customer.

Thanks to 'Lighthouse Car Centre' we buy our cars with confidence.
Fred, John and staff are always polite, helpful and honest in their attention to service. We would like to thank them for many years of carefree and happy motoring with cars purchased from them.

Many thanks to Dan for his extremely helpful and courteous assistance to us on Tuesday and today.
We are delighted with our purchase and I will certainly endeavor to recommend 'Lighthouse' to my relatives in Brighton.

With regards.

I recently brought a second-hand Renault Clio from you and wanted to pass on my thanks. I'm really pleased with my car and was very satisfied with the car sales service. I will definitely try Lighthouse Car Centre again when I am ready for my next car.

Best wishes

I am extremely happy with the Renault Megan 225 I purchased on the 20/10/2009 at Lighthouse Car Centre. The car drives really well and looks great I am more than happy with the car my wife love's it. I would recommend Lighthouse Car Centre to anyone looking for a car. I found you to be very helpful and most important honest with me thanks again.

I bought a Vauxhall Vectra from Lighthouse Car Centre, I'd never heard of them before but found the staff to be very friendly and helpful. They are definately worth a visit if you are thinking of buying another car. The six months warranty gives you a bit more confidence.

Buying a second hand car is never easy, my experience of buying from Lighthouse Car Centre was refreshingly pleasing. Our first impression having travelled from the Isle of Wight was that all of the cars in the yard were of the higher end quality. There was no pressurised selling and because the weather was bad they put the vehicle inside and they left us to it and the vehicle was exactly as described with good pictures on the website. With all used cars their are small issues, these were all dealt with as agreed and I was given a Car Plan 6 month Formula 1 warranty non collection of the vehicle.

Hi fellas
Im so glad I come to you to buy the freelander your helpful friendly and not pushy. I will certinally come back when I need another car thanks again.

I would like to thank you at Lighthouse Car Centre for the Delivery of my second hand Nissan 350Z, I bought this car off the Internet without actually seeing the car, I relied on you reputation on the video you display, and standing length of time in you have been in business and good value for money cars you supply. I was not disappointed, indeed your staff and the whole purchasing arrangement was very smooth, and the conduct of your staff very friendly and professional., the car is excellent and fulfilled all my hopes, in fact considering it is a second hand car, it is absolutely immaculate and does not fall far short of a brand new one. I would use your services again without doubt in the future, and would not hesitate in recommending you to friends and family despite your premises being a long way from Lancashire. Thank you again for an excellent service.

Kind Regards

Just a quick line to say thank you for dealing with us so professionally, quickly and with no hastle. We brought the ford mondeo estate 56 plate and my husband is thrilled with it. It has lots of gadgets that he didnt first find and he is very pleased with his "new" car. Thank you for your patience and time and jokes - the boys liked you very much. We will both not hesitate to recommend you to our friends and family.

I’d like to thank you for making a car available to us whilst mine was being repaired. Without you doing this for us out of sheer goodwill and top class customer care, we would have struggled to even get the work done, meaning I’d have been worrying for longer until we could schedule for the work to be completed.

In closing, I can’t express enough how pleased and impressed I am with your service: you are a great example of excellent customer service and what you’ve done for me has made me a real advocate for Lighthouse Car Centre. I have already recommended a friend to you – the result of which she has bought a car – and I will continue to do so.

My husband and I will also be sure to come to you when we need to trade in his car in the next year or so.

I am writing to express my sincere thanks for the exemplary way in which you have treated me as a customer. Your honest, straightforward and respectful approach makes dealing with Lighthouse Car Centre a pleasure.

Having ‘lost’ my company car last April, I was very anxious about the decision I had to make: whether to buy a new car, or to do what makes more practical and economical sense for me and the long winding journey I make to work and back, – to get a reliable used car. From the first contact we had with Lighthouse, I was more than pleasantly surprised by the genial nature of your people. My first visit, accompanied by my dad, was made easy for us – whichever cars we like we were given as much time as we needed to look at them and Fred who guided the sale, was honest and open about the options we were considering.

A few months afterwards, having experienced the unpleasant issue with a main dealer over the allegedly ‘urgent and serious’ problem with the gearbox, you immediately helped to reassure me and were quick to arrange for the car to be driven to see if the problem the main dealer reported was in fact a real issue.

At the time, having been assured that the problem wasn’t as serious as the main dealer led me to believe it was, but something more to keep an eye on, again I had the reassurance from you that you would resolve it if it became an issue in the future.

This last week in particular, your service has been truly excellent: on diagnosis by the gearbox people that the problem was ‘probably’ not a major concern, you still directed them to go ahead with the work because you knew how important that reassurance was in terms of reliability for me. I am sure that other dealers wouldn’t take this route, and I would like to say how really pleased and touched I am by your approach: to me it’s a real demonstration of how fairly and compassionately you treat your customers, which is all too rare these days.

Thank you again and with Kind Regards,

Unlike other car sales/garages, I found `Lighthouse` polite good humoured and no pressure. Once the car was sold to me they continued to be available to address any questions. You can have ridiculous conversations with these guys or serious its a comfortable atmosphere. Its the first place I will look if I change my car again.

Thank you Lighthouse Car Centre

Working in a high profile company dealing with banks worldwide where a wrong word or attitude can lead to the door, I am a customer service nightmare for any company, shop, hotel, or whatever, I come into contact with and/or deal with.

From first arriving at Lighthouse car sales and speaking to Steve, I felt comfortable, at ease and that nothing would be too much trouble.

My first visit was a Saturday morning and, after a test drive and a decision to purchase the car, I was offered a new MOT and 6 months Tax and was told I could collect the car on the Monday.

On arriving, the guys also offered to assist with a CD changeover at no extra cost and as there was no tax purchased, and it would cause parking problems for me and of course I could not drive the vehicle, they went to the trouble of driving into Shoreham and collecting the new tax for me.

In finishing, Lighthouse car sales not only offered assistance and aftercare at the pick up of a phone, it is a shame that their attitude and level of customer service could not be passed onto numerous other businesses and public services.

Excellent A1 team and if you are lucky enough to get Steve his own level of customer service means he might not even charge you for your car !!.....Sorry Steve...

All the best lads and thank you again

I recently bought a car from Steve at the lighthouse centre – I have never experienced such flexibility in terms of test driving a car (he brought it to me to see as I had no other transport) and buying the car. Not only did he pick me up from half an hour away in order to collect the car, but he took me back home again when I realised I’d managed to forget my credit card. Nothing was too much trouble. I picked up the car in immaculate condition, reassured that if anything happens I can fall back on the 6 month warranty that was unquestionably included in the deal. A pleasure to do business with and extremely understanding about my absentmindedness! I would recommend this car centre to anyone in need of a car.