Customer comments and feedback

I would like to thank you at Lighthouse Car Centre for the Delivery of my second hand Nissan 350Z, I bought this car off the Internet without actually seeing the car, I relied on you reputation on the video you display, and standing length of time in you have been in business and good value for money cars you supply. I was not disappointed, indeed your staff and the whole purchasing arrangement was very smooth, and the conduct of your staff very friendly and professional., the car is excellent and fulfilled all my hopes, in fact considering it is a second hand car, it is absolutely immaculate and does not fall far short of a brand new one. I would use your services again without doubt in the future, and would not hesitate in recommending you to friends and family despite your premises being a long way from Lancashire. Thank you again for an excellent service.

Kind Regards
George Swift

Hi fellas
Im so glad I come to you to buy the freelander your helpful friendly and not pushy. I will certinally come back when I need another car thanks again.

Don Singleton

Buying a second hand car is never easy, my experience of buying from Lighthouse Car Centre was refreshingly pleasing. Our first impression having travelled from the Isle of Wight was that all of the cars in the yard were of the higher end quality. There was no pressurised selling and because the weather was bad they put the vehicle inside and they left us to it and the vehicle was exactly as described with good pictures on the website. With all used cars their are small issues, these were all dealt with as agreed and I was given a Car Plan 6 month Formula 1 warranty non collection of the vehicle.

Dave Casson
Isle of Wight

I bought a Vauxhall Vectra from Lighthouse Car Centre, I'd never heard of them before but found the staff to be very friendly and helpful. They are definately worth a visit if you are thinking of buying another car. The six months warranty gives you a bit more confidence.

Regards
Dave Brown

I am extremely happy with the Renault Megan 225 I purchased on the 20/10/2009 at Lighthouse Car Centre. The car drives really well and looks great I am more than happy with the car my wife love's it. I would recommend Lighthouse Car Centre to anyone looking for a car. I found you to be very helpful and most important honest with me thanks again.

James Frost

I recently brought a second-hand Renault Clio from you and wanted to pass on my thanks. I'm really pleased with my car and was very satisfied with the car sales service. I will definitely try Lighthouse Car Centre again when I am ready for my next car.

Best wishes
Catherine Amey

Many thanks to Dan for his extremely helpful and courteous assistance to us on Tuesday and today.
We are delighted with our purchase and I will certainly endeavor to recommend 'Lighthouse' to my relatives in Brighton.

With regards.
Chris Walker.

Thanks to 'Lighthouse Car Centre' we buy our cars with confidence.
Fred, John and staff are always polite, helpful and honest in their attention to service. We would like to thank them for many years of carefree and happy motoring with cars purchased from them.
from Stuart & Margaret Hammond.

I bought my first car here great service and four years later purchased a small family car and still great service. Thanks lighthouse car centre. The car is running great so great i haven't let my partner have a go yet!

Dear, Lighthouse Car Centre
This is just a quick email to express how pleased I am with my purchase of my car and the friendly and efficient service my dad and I received from your company. I bought a black golf from your centre (4/4/09), the car drives really well and is in great condition.

Thank you again the service you provided, I will definitely be recommending your company in the future.

Thank you for your help in helping my choose my daughters first car, she was delighted with it and thank you for keeping it until her birthday. It arrived spotlessly clean and filled with balloons.

A very professional and friendly service from a team that seem to go that extra mile for the customer.

Michelle

Hi There...

I just wanted to take some time to finally write in and "Thank You" all for helping me find a new safe little car...

Buying a car as a single woman is daunting and scary to say the least when you don't know ANYTHING about what a 'good' car is and you don't have anyone to back you up, and reassure you, yet everyone seems brave enough to 'tell' you what you shouldn't do, where you shouldn't go to buy cars, what you shouldn't get etc etc...

Scott Redfern was completely impartial, honest, fair and practical in his advice about all the cars I looked at and took my budget into Consideration to help me find the best, safest possible option.

I'd bought my previous car from Lighthouse Cars which I never had any problem with EVER!! Lovely car, and now have come back to you again to buy my latest car because you make it all so easy and friendly!

On both occasions I have dealt primarily with Scott Redfern, who had the absolutely painful task of re-assuring me, helping me, and answering all my 'blonde' questions... - no easy task!

I would just like to thank you all and wouldn't hesitate to recommend you to anyone!

I've absolutely no doubt I will be back to deal with you again one-day!

Either for myself or bringing you business through my friends...

Yours Sincerely

Ella-Mae Scott

Hi John. Just a quick email to tell you how pleased I am with the Signum which I bought from you last week.

It is everything I hoped it would be and more...

Richard Hall 
Chipping Norton

Citroen Picasso LD03 RPZ
Very happy with my purchase, thanks for the good service

Mr T Harvey May of Exeter

Dear Lighthouse,

I would like to say that I have bought a beautiful used Audi A3 from this car centre and I am delighted with my purchase.
 I would  advise anyone to use the The Lighthouse Centre, they are informative, helpful and go out of their way to please.
I will certainly get my next car from them!

Debbie Whiteman

Dear Lighthouse,

The Lupo drives beautifully, and I`m extremely pleased with it.
Thank you for your help and efficiency throughout the transaction - it has been a real pleasure.

Mr J Hall
Dorset

Dear Lighthouse

Just wanted to say how delighted I am with my little car! I much appreciated the spotless condition and especially your kindness and courtesy.
I look forward to many miles shared with her, and I shall be very happy to recommend you and your service.

G Gould
Worthing

Dear Lighthouse

I recently purchased a car from the Lighthouse Car Centre. I was very happy about the quality of service given to me by the team there, from part exchanging my car to purchasing my new one. All options were explained making my decision easy..
Many thanks for all your help!

Mr R Odey

Dear Lighthouse Car Centre

My car had been written off and you helped me enormously with finding and preparing my new one, thank you so much for taking all the hassle out of buying a car for me.

Miss S Godfrey
Eastbourne

Dear Lighthouse Car Centre

Thank you very much for my lovely new car! I was very impressed with your whole service and operation. Living so far away from you made me think it would be tricky to deal with you guys, but your honest and accurate telephone description of the Passat, and your telephone deposit system meant I could buy in confidence.
And, when I arrived to pick it up I wasn`t disappointed!! It was exactly as you described it, valeted to perfection and had just been serviced too. What brilliant service, I`ll definitely be recommending you to all.
Thanks again Lighthouse!

Mr R Beddington
Matlock
Derbyshire.

Dear Lighthouse,

I just picked up my 206 Cabriolet from you and wanted to say that you were really brilliant!
We had spent all day Saturday driving round the local dealers looking for a car, and came to you late in the afternoon just as you were about to close at 5pm. You stayed on to help us for another hour whilst we test drove the 206 and then you kindly arranged finance for us too.
You really blew the competition away!! no one else we saw all day even came close to the high quality and friendly service that you gave us, all your cars were in outstanding condition and your whole team were only too happy to help us. How refreshing to find a lovely family run firm like yours these days. I will be back for my next car! and in the meantime I`ll be sending all my family and friends your way.
Thanks Lighthouse!!

Mrs K Stubbs
Brighton

Dear Lighthouse

My little Fiesta is running like a dream!
Thank you..

Miss N Priestly

Dear Lighthouse

I love my car, just what I was looking for, and great finance deal too.
Thank you very much.

Mr P Wisniewski

Dear Lighthouse

I want to tell you how good your service truly is. The car is perfect, you gave me an excellent price for my old car, your staff were all courteous in the extreme and when you offered to trailer deliver it to me here in Bridlington I was bowled over..
I wish my local dealers were like you!
A big thank you to you all..

Mr A Sampson
Bridlington
(Yorks)

Dear Lighthouse

My Mother has just collected her Golf from you and we have both been impressed with your friendly service.
I was particularly pleased with your very comprehensive 6 month warranty, so reassuring to have such a high level of cover. I doubt we`ll need it though, as the car is just perfect.
Thank you again for making it all so easy.
Kind regards

Miss T Openshaw
Portsmouth

Dear Lighthouse

What can I say? WOW!!
Keep up the amazing service!!

Mr D Stone
Crawley

Dear Lighthouse

My car is going well, thank you for giving it a new MOT and a service too before I picked it up.
I will recommend you.

Mr J Hudson
Chichester

Dear Lighthouse

My brother recommended you to me after he bought his Mazda from you last year. He was right too! you are in a class of your own... My Corolla is lovely, and drives just like new too.
Thank you!

Miss M Henderson
Dover

Dear Lighthouse

Why can`t all second-hand car dealers be like you? your service even puts Main Dealers to shame! Good on you Lighthouse!!
P.S, you were right, my Megane drives like a dream, and is already saving me money on fuel!

Mr D Kilpatrick
Worthing

Dear Lighthouse

Thank you for my car, and for being so helpful too. Your price was brilliant, even though I live so far away from you I was able to deal confidently with you.
A nice touch was picking me up from the station!
I had been looking for an Audi A3 for ages, and yours was the best by miles. Thank you so much.

Mr S Benton
Dublin

Dear Lighthouse

I am so pleased with my purchase from you, it is a great little Ka. I appreciated your letting me arrange my insurance online on your computer too, very helpful.
Thanks everybody!

Hi Guys,

I thought I would just write a quick thank you note. Let me tell you one thing don't change a thing about the way you work. I had spent the last 3 weeks searching for a car and not one dealer apart from Scott at Lighthouse made me feel as comfortable as he did. I came back on the bank holiday Monday at 4.30 thinking that I was going to be told "sorry sir we are closing" but was I wrong. Before I knew it cars were being moved and I was test driving my car. On the Wednesday I picked up my CLEAN car from the family run business.

TREAT PEOPLE AS YOU EXPECT TO BE TREATED these words could not be more true.

Thank you once again.
Nick Simmonds
Hove

We'd like to say how pleased we are with the Vauxhall Astra Convertible we purchased from you recently. We appreciated your relaxed and friendly service with no sales pressure.

Many Thanks

Mick and Carole Sabine Great Missenden